Art on Whoppah

How can I renew or reactivate my ad?

If you want to renew or reactivate your ad, you can go to "My ads" and then to "Modify". There you will find the button to reactivate the ad.

How do I know if my item has been successfully reactivated?

As soon as your item has been reactivated, you will receive an e-mail confirmation.

How long will my advertisement remain active?

Your advertisement will remain active for 2 months.

Will I be notified before my ad expires?

Yes, you will receive a notification 2 weeks before your ad expires and a reminder one week before the ad expires.

What should I do if I cannot renew or reactivate the ad?

If you are unable to renew or reactivate your ad, please feel free to contact our customer service team at support@whoppah.com. Our staff will be happy to help you.

To find and download your sales invoice, you can log in to your account and navigate to the 'My Purchases and Sales' tab. Here, you'll find an overview of all your purchases and sales, along with the associated invoices. It's important to note that the Whoppah Support Team cannot send invoices on your behalf. You should log in yourself to download your sales invoice.

Please be aware that the support team cannot make retroactive changes to your invoice. Therefore, it's crucial to use a business profile for business-related purchases/sales and a private account for personal purchases/sales. This helps prevent unnecessary errors and ensures you can always download the correct invoices.

As a seller, you determine the minimum you want for your item. Do you get an offer? Then you can accept it by clicking on the green check mark. If you want to reject a bid, click on the red cross. You make a counter-offer by stating an amount in the 'Counter-bid' window. As soon as you accept an offer as a seller, there is a deal. You just sold your item!

More information:

How does bidding work for me as a seller?

How does bidding work for me as a buyer?

Free Ad Placement: Creating and posting an ad on Whoppah is free of charge.

Sales commission for private sellers: If you are a private seller, we charge a sales commission when your item is sold on Whoppah. This commission is 12.5% including VAT of the selling price. We automatically deduct this amount from the payment of your sales proceeds.

Sales commission for business sellers: If you are a business seller, a sales commission of 16% excluding VAT applies. This commission is also automatically deducted from your sales proceeds.

Removing your ad:

You have the option to remove your ad for free if needed. Follow these steps to remove your ad:

• Go to your account and click on "My Ads"
• Select the "Active Ads" section
• Find the ad you want to remove and click on "Edit"
• At the bottom of the page you will find the option to remove the ad from the platform.

On Whoppah you will only find curated items. Our professional curation team checks every advertisement and checks whether all information has been entered correctly and assesses whether the item meets our curation rules. This way, the supply on Whoppah remains of high quality. Among other things, they look at:

• The condition of the product. This must be at least 'good'; 
  - Whether the item shows no gross damage or wear; 
  - All parts are present; 
  - Popularity, brand and design; 
  - The commonality and attractiveness of the price. As a rule, we hold that an average of 50% will be deducted from the original purchase price within 3 years. In the case of art, vintage or unique design items, we look at the market prices. 
  

How long will my ad remain online?

Your ad will remain online until the item is sold. However, it's important to note that you need to renew your ad every 2 months. You can do this through the "My Ads" section. We will send you a reminder email 14 days and 7 days before your ad expires.

If you've sold the item through another method, we recommend removing the ad as soon as possible. The option to purchase the item immediately remains available as long as your ad is online.

On Whoppah you can sell second-hand design furniture, lighting, art and decoration.
In addition, the item must be in good condition. That is to say: no gross damage, broken items, insurmountable stains or wear. Our curation team determines whether an item complies with our curation rules. "explain what requirements a design item, vintage item or piece of art must meet:

Design
An item, in our view, falls under the category of design when the item is made by a recognized designer and is usually a custom or made-to-order item. The item is of high quality and only available in a relatively limited edition. The item therefore has a long lifespan and is often labeled as timeless. Examples of design brands on Whoppah are: Vitra, Cassina, Artifort, Leolux, Knoll, Pastoe, Minotti.

Vintage & antiques
Vintage items are designs made between 1920 and 1990. Items are antique when they are 100 years or older.

Art
Art includes modern and contemporary art: from lithographs and serigraphs by Karel Appel and Herman Brood, to glass art by designer Ettorre Sottsass, works by artists who are registered with the RKD (Netherlands Institute for Art History) or who have recently completed the art academy and works from emerging artists – our art experts assess these works based on professional development, participation in renowned exhibitions and gallery representation. 

It's simple selling on Whoppah:

At Whoppah, selling is an effortless process. Follow these steps to get started:

1. Click the 'Sell Now' button to get started.
2. Create a free account (or log in if you already have an account).
3. You can now post your listings. Upload at least 5 photos of your item and provide a detailed description.
4. Don't forget to fill in the condition of the item, your asking price and any additional information.
5. Our professional curators will check if the item complies with our curation rules and if all the required information is filled in.
6. If everything is in order, your ad will be placed online within 2 business days. You will receive confirmation of this by e-mail.

Thanks to these simple steps, you can effortlessly offer your items for sale on Whoppah.