To where does the courier deliver?

At Whoppah, our courier partners provide door-to-door delivery to ensure your purchased item arrives safely at your home. Please note, the extent of assistance provided by the courier in moving your item inside your home can vary. 

While our couriers are generally able to help, it is not guaranteed they can lift the item inside or place it in a specific location within your home. This service is dependent on the courier and the specific circumstances at the time of delivery. Therefore, we recommend you to make clear delivery arrangements in advance and, if necessary, arrange for additional help to move larger or heavier items. 

It's also important to remember that our standard delivery service is to the ground floor only. If you require delivery to another floor, we recommend contacting the courier partner in advance to check if they can assist, which may incur additional costs.