How do I book a courier?

Courier Service: Convenient and Simple!

When you make a purchase, we offer the option to have it delivered to your doorstep via Whoppah. Our partners are experienced transporters and known for their helpfulness. Follow these steps to utilize the Courier Service:

1. During checkout, you can indicate that you'd like to use the courier service.
2. Complete the payment, and we'll take it from there.

Here's what happens behind the scenes:

• First, the seller receives a notification that the  Courier Service is being utilized. The seller can then schedule a suitable pickup time.
• Once this is done, you, as the buyer, will receive an email regarding the delivery schedule.

We ensure that the item is collected from the seller. 

Can I book a courier after my item has already been paid for? 

It may happen that you do not manage to collect the item yourself, even though the option for transport via our experienced courier partners was shown for your item at the time of purchase.

You can then book this option after you have already paid for the item. Please contact Whoppah for this, so we can go through the steps with you.

Contact Whoppah

Outside the Netherlands, Belgium, and Germany:

Whoppah is currently only offering transport solutions in the Netherlands, Belgium, Germany, France, Italy, Czech Republic and Poland. If you reside outside of these regions, we are more than happy to assist you, and we can refer you to a logistics partner or help you discuss a suitable solution with the seller. We aim to accommodate all your needs.