How can I have to pay during pick-up?

Payment When Picking Up Your Item:

At Whoppah, we always recommend making your payment in advance for the item through our platform. Here's how the process works:

1. When you make a purchase, the payment is held on a separate escrow account until you confirm picking up the item. This allows you the opportunity to view the item before picking it up.

2. If the item doesn't meet your expectations, you can indicate this in the chat by using the "Have you received the item?" button. This will prompt the buyer to contact our support team at support@whoppah.com.

3. If you're satisfied with your purchase, you can also confirm this using the "Have you received the item?" button. The money will then be released directly to the seller.

This process ensures that your payment is only released when you are satisfied with your purchase. We recommend arranging payment through our platform for the smoothest transaction experience. If you encounter any issues with payment processing, please contact our support team with a screenshot of the error message.