What happens if there is a deal and the buyer doesn't pay?

Our system automatically sends reminders to the bidder about their offer and informs them that payment is still pending. "Deal = Deal" is a core principle at Whoppah, ensuring both buyers and sellers know exactly where they stand. In line with Dutch law, placing a bid is non-binding, and unfortunately, we cannot force anyone to make a payment.

However, your item is still visible and available to other buyers until the payment is completed, so you haven't missed any sales opportunities. You can still reach out to the bidder via chat and communicate with them. Simply click on "Chats" in your account and open the relevant chat.