Stay safe on Whoppah - Chat rules

Stay safe on Whoppah

We do everything we can to keep buying and selling safe for everyone. Here’s what’s important in the chat. We detect and block suspicious or unsafe messages. We take action if someone breaks the rules, including blocking messages or accounts.

Don’t share personal contact details

- Please don’t send phone numbers, emails or social media accounts.

- These are blocked automatically to protect your privacy.

View Before You Buy (Pick-Up Option)

- You can choose to inspect an item in person before confirming your purchase.

- Pay in advance to reserve the item, the payment is safely held in escrow.

- Arrange a visit with the seller through the chat.

- Not happy after viewing? You get a full refund.

- Happy with the item? We release the payment to the seller.

- Only available when “Pick-Up” is selected at checkout.

Keep everything on Whoppah

- Always chat and pay directly through Whoppah.

- Never agree to meet or pay outside the platform.

- It’s the only way we can guarantee a secure experience.

Never click on payment links or QR codes

Scammers sometimes try to send fake payment requests — always use Whoppah’s built-in payment buttons.

Don’t click on external links

Keep all communication and transactions within Whoppah. If someone shares a suspicious link, report it via spam@whoppah.com.