How do I create an advertisement?
Placing an ad is very simple. Click on the red button at the bottom of the menu bar. Take or upload 5 photos. For a better impression of your item, make a video. Enter the advertisement details. Determine your "sell now" price and the delivery method. Your ad is ready to upload! Whoppah will check the ad within 48 hours and you will receive an email when it is placed.
What should I place in the description?
It is of course important that an advertisement has enough information.
- Indicate where it was purchased and possibly the purchase price
- How old the item is and the history of it
- Details about the state, accessories, etc.
- In the case of art, explanation about the artist
- Tip: make the description personal! Why did you buy it? What do you like about it? Why are you putting it away? In short, what is the story behind the item?
How many photos do I have to upload and what kind?
- Have a minimum of 5 good quality photos
- At least one photo of the item as a whole piece (make sure the edges / sides of the photo are not cut off) without decoration and well exposed
- Photos of the details such as the brand label, traces of light wear, etc.
- Create a video for an even better view for the buyer
- Tip: take photos against a white background
How do I determine my asking price?
As a seller you determine the asking price. Buyers can buy your item directly for this asking price. In addition, buyers can negotiate via chat. As a seller you determine whether you agree to a bid. The buyer first pays the amount to us. Once the buyer indicates to have received the item in good order, we will pay you.
Need price advice? Send us a photo of your item and we'll let you know what it's worth at Whoppah.
Can I sell on Whoppah as a company?
Companies and individuals can sell on Whoppah with one condition: the products are preowned or handmade. With this we want to stimulate sustainability through the use of already produced things. The categories that fall under this category are: preowned items, antiques, showroom models, handmade items, refurbished items and returns from web stores.
Can I place an ad higher as a seller?
With every search that the shopper does on Whoppah, we ensure that there are other items at the top. It does not matter whether your advertisement has just been created or has been online for weeks. Every shopper on Whoppah receives catered and optimized advertisements in a different order. Therefore, enter as many product details as possible and ensure that the title of the item clearly describes what you are selling. The shoppers can find your advertisement easily by using the different filters.
Can I place an ad twice, as a seller?
We like to give everyone equal opportunities, so we remove any duplicate ads.
When will I be paid as a seller?
Whoppah ensures that buying and selling is as safe as possible. That is why the buyer always pays Whoppah first. The money is then placed in an escrow account of our payment provider Stripe (which is supervised by the Netherlands Authority for the Financial Markets and the Dutch Bank). The moment the buyer has indicated that he has received the item in good order, through the chat, the money is paid to the seller. The money is, depending on the bank of the seller, in the account within 4 days.
What if the buyer does not state anything?
If the buyer does not declare anything within 10 days, the money will be paid to the seller after 10 days. The money is, depending on the bank of the seller, in the account within 4 days.
What if the buyer indicates that he has not received the item in good order?
If the buyer indicates that he has not received the item in good order, the Whoppah support team will contact both parties to assess and resolve the situation. The money will remain (until further clarification) in the suspense account of Stripe.